Polycom Admin Web Interface fails to load

1) Use Firefox. IE, Chrome and Safari have issues

2) Confirm that the SIP boot server hasn't changed the admin password (Contact Human-ISM support. Administrators can check the phone's admin page for a changed admin password).

3) If all else fails unplug power, hold 1, 3, 5, & 7 keys while powering up, then enter MAC address as admin password (press # to switch from numeric to alpha entry), which will reset password to default. Will need to clear settings and reprovision phone for extensions.

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